Has anyone used zoolz lifetime5/28/2023 ![]() First thing I notice is my Vault Storage. I bought a lifetime plan of 1TB Instant Vault and 1TB of Cold Backup Storage on Mar 04, 2019. You do it again to rip off your customers. Lifetime Plan start to be limited in early 2020 These Terms, your license and your subscription to the Zoolz Products will automatically terminate or expire upon the earlier of (i) non-renewal, cancellation, or expiration of your subscription or your failure to pay invoices when due, (ii) Zoolz discontinuance of the Zoolz Products, or (iii) failure to comply with these Terms These Terms and your license to the Zoolz Products will commence at the time and on the day you install, access, or use Zoolz Products, whichever is earlier. It would be reasonable to conclude that they anticipated they planned ahead of time to shut the Home service down and keep our money. Checking their online terms, I found this extract: - Note point (ii). Like others, I purchased a Lifetime subscription, only to find that Zoozl feel that is it perfectly acceptable to terminate the service without offering any refund whatsoever to those who purchased just 2 years ago. They can not hold their customer's data like this and disallow to even download, forget about violation of lifetime terms. This is absolutely unethical and unlawful. They are not begging for money they are keeping our files as hostages and asking for ransom. They have given 2 weeks time to download which will be never possible for anybody given not only the fact that their usual download options were never really stress free but also they have currently disabled download button. First they discontinued their instant downloading options, then they have prohibited downloading large file by introducing various hurdles then at last they are discontinuing the service altogether. In the name of lifetime storage they are about to complete their planned exploitation of a huge number of people. Zoolz is a big scam - a bunch of dishonests and fraudsters ![]() When it drops to 100-200 B/sec, restore has logged you out and you must abort your restore and log back in. While restore is running and getting the files ready, it should be using about 3k send and receive B/sec in bandwidth. ![]() Why? because zoolz restore will log you out and not notify you. I upped the priority to stop it from hanging and found that If your restore is going to take longer than 12 hours to start, then you won't get your files. Best regards, Zoolz Team *Update - More shenanigans!* So I've been watching task and resource manager closely because zoolz restore kept freezing on me. Bye zoolz! Reply from Zoolz Hi Karl, You are not obliged to pay anything and your service will continue to be accessible and working for life. Check out their response to this user's review just before their announcement of home account cancellation: Karl Wagner 6 reviews 1 star: Bad Forcing lifetime accounts to pay Screw them! I paid a lifetime account and now they force those users to pay. I will be looking into a class action suit against them. I am almost tempted to sub for a month to get my files followed by an immediate chargeback from my credit card. What makes this even worse is they are only giving users until to get any data they want before it's all deleted. This has now been disabled and the only option to get your files is through their app that will sit for days at 0% because all home and lifetime users share the same bandwidth. ![]() First, they removed the download button from their website, however up until you could still click on a file or drag the file to a folder on your pc and download it from the website. While frustrating that my lifetime account is being deleted unless I subscribe to a monthly plan, what angers me most is that they seem to be doing everything they can to force users to sub if they want to get their data. I can understand lifetime meaning lifetime of the service (not the users lifetime) although their responses to other users indicate that lifetime did indeed mean lifetime of the user (see below). Whatever it takes to get people to pay them more moneyĭuring my time using zoolz as a lifetime account holder, often the scheduled backup wouldn't run and I would have to periodically check and force it to run off-schedule. ![]()
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